Refund policy

Refund Policy

This policy governs all purchases made through Methodic Consulting, including consulting services and any physical or digital products.

 

1. Consulting Services (Non‑Refundable)

Consulting services are non‑refundable. When you purchase consulting, you are purchasing professional time, expertise, and advisory judgment—not guaranteed outcomes. Because results depend on many factors outside our control, including your implementation, operational decisions, and external conditions, we do not offer refunds for consulting services under any circumstances.

By purchasing consulting services, you acknowledge and agree that:

  • No specific results or outcomes are guaranteed
  • You are solely responsible for implementing any recommendations
  • Strategic, operational, or business decisions carry inherent risks
  • The consultant is not liable for outcomes resulting from the use or misuse of advice
  • All consulting fees are final once the service has been delivered or time has been reserved

Service Delivery Issues

If we fail to deliver the agreed‑upon scope of work (such as missed sessions or undelivered materials), we will work with you to correct the issue. This may include rescheduling or completing the missing deliverable. Refunds are not provided.

For any service-related questions, contact info@methodicconsulting.com.

 

2. Product Returns (Physical or Digital Goods)

If you purchase a physical or digital product from us, the following product‑specific return policy applies.

Physical Products

We offer a 30‑day return window for eligible physical goods. You have 30 days after receiving your item to request a return.

To be eligible, items must be:

  • Unused and in the same condition received
  • In original packaging
  • Accompanied by proof of purchase

To start a return, email info@methodicconsulting.com.
Approved returns must be sent to:

P.O. Box 4213
Covina, CA 91723

Items returned without prior authorization will not be accepted.

Digital Products

Digital products (e.g., templates, downloads, guides) are non‑refundable once delivered, unless the file is defective or inaccessible.

 

3. Damages & Issues (Products Only)

Inspect your order upon arrival and contact us immediately if a product is defective, damaged, or incorrect. We will evaluate the issue and make it right.

 

4. Exceptions / Non‑Returnable Product Items

We do not accept returns on:

  • Perishable goods
  • Custom or personalized items
  • Personal care items
  • Hazardous materials
  • Flammable liquids or gases
  • Sale items or gift cards

Digital products are non‑returnable once delivered.

 

5. Exchanges (Products Only)

To exchange a product, return the original item once approved and place a new order for the replacement.

 

6. European Union 14‑Day Cooling‑Off Period (Products Only)

If merchandise is shipped into the EU, you may cancel or return your product order within 14 days for any reason.
This does not apply to consulting services or digital products delivered immediately.

 

7. Refund Processing (Products Only)

Once we receive and inspect your returned product, we will notify you of approval or denial.
Approved refunds are issued to your original payment method within 10 business days.
If more than 15 business days have passed since approval, contact info@methodicconsulting.com.